Last Updated: December 5, 2025
These Terms of Service (“Terms”) describe the conditions under which you may access and use the website located at calabasasconciergemd.com, including the membership inquiry portal and any related online tools (collectively, the “Site”), as well as the non-clinical administrative services provided by Hakmed Inc DBA Calabasas Concierge MD. (“Calabasas Concierge MD,” “we,” “us,” or “our”).
Medical care is provided exclusively by Eryk Hakman, MD, a licensed California physician, operating through his professional corporation (the “Medical Practice”). Calabasas Concierge MD itself does not practice medicine.
By visiting or using the Site, or by engaging with any membership-based medical services offered through the Medical Practice (“Services”), you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site or Services.
If you are accessing the Site or Services on behalf of a minor child or another person for whom you are legally authorized to act (a “Family Member”), you agree to these Terms on their behalf.
NEITHER THE SITE NOR EMAIL/TEXT MESSAGING SHOULD BE USED FOR ANY EMERGENCY OR URGENT LIFE THREATENING MEDICAL CONCERN. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY.
1. Nature of the Services
Calabasas Concierge MD provides administrative, scheduling, communication, and membership-support services.
All medical evaluation, diagnosis, and treatment are performed solely by the Medical Practice, pursuant to California law.
Certain Services are available only to individuals who enroll as Members and agree to the applicable Membership Agreement, and Notice of Privacy Practices.
Submitting information through the Site or requesting that we contact you does not establish a doctor–patient relationship. A formal relationship is created only after membership acceptance and completion of required documents.
2. Use of Services by Minors
Children may receive medical care only with the consent of a parent or legal guardian.
A parent or legal guardian must authorize the creation and use of any account or communication on behalf of a minor.
By allowing a minor to use the Site or Services, you confirm that:
- you have legal authority to make healthcare decisions for the minor,
- you consent to these Terms and the Privacy Policy, and
- you will supervise the minor’s use of the Services.
If you are under 18 years old and not legally emancipated, you may not use the Site independently.
3. Updates to These Terms
We may revise these Terms periodically. When updated, the revised version will be posted on the Site with a new “Last Updated” date.
If we have your email on file and the changes are significant, we may also notify you by email.
Continued use of the Site or Services after the effective date of revised Terms constitutes acceptance of those changes.
4. Personal, Non-Commercial Use
The Site and its content are provided solely for your personal, non-commercial use in connection with exploring or receiving Services.
You may not use the Site in any manner that competes with or harms Calabasas Concierge MD or the Medical Practice.
5. Termination of Access
You may stop using the Site at any time.
We may suspend or terminate your access to the Site or Services at our discretion, including for violation of these Terms or misuse of the Site.
If termination occurs due to your violation of these Terms, no refunds will be provided for any fees previously paid.
We may also block access from specific IP addresses or devices to protect the integrity of the Site.
6. Acceptable Use Requirements
In using the Site or Services, you agree not to:
- Engage in abusive, unlawful, defamatory, threatening, or otherwise inappropriate conduct.
- Attempt to access systems, servers, or data not intended for you.
- Circumvent security features or attempt to test vulnerabilities of the Site.
- Use automated tools to access or collect data from the Site.
- Copy, reproduce, or distribute Site content without permission.
- Misrepresent your identity, health information, or eligibility for Services.
- Record or reproduce any part of the Services without our prior written authorization.
- Share your credentials or allow others to use your membership account.
- Use the Site on behalf of a competitor or to gather competitive intelligence.
- Assist anyone else in violating these restrictions.
7. Intellectual Property
All content, software, design elements, trademarks, service marks, and other intellectual property displayed on or used in connection with the Site are owned by Calabasas Concierge MD, the Medical Practice, or our licensors.
You are not granted any rights other than those expressly stated in these Terms.
8. Electronic Communications
By using the Site or providing your contact information, you consent to receive communications from us via email, text message, or through the Site.
These communications may include:
- Notices regarding these Terms or our Privacy Policy
- Appointment or membership-related information
- Marketing or informational messages (you may opt out of marketing at any time)
Text messaging and email may not be secure.
You may withdraw consent to receive marketing communications by contacting compliance@calabasasconciergemd.com or by clicking unsubscribe on marketing emails.
9. Copyright Concerns (DMCA Notice)
If you believe that content on the Site infringes your copyright, you may send a notice compliant with the Digital Millennium Copyright Act (DMCA) to:
Calabasas Concierge MD
4500 Park Granada #202
Calabasas, CA 91302
Email: compliance@calabasasconciergemd.com
We may remove or disable access to allegedly infringing material as required by law.
10. Third-Party Websites
The Site may include links to external websites operated by third parties.
We do not control and are not responsible for the content, privacy practices, or availability of such websites.
Links are provided for convenience only and do not imply endorsement.
11. No Endorsement
References to third-party products, services, practitioners, or organizations do not constitute an endorsement by Calabasas Concierge MD.
12. Geographic Limitations
The Services are intended for individuals located within the State of California.
We make no representations that the Site or Services are appropriate for use outside California or in jurisdictions where our Services are not legally permitted.
13. Disclaimer of Warranties
THE SITE AND ALL INFORMATION PROVIDED THROUGH IT ARE OFFERED “AS IS” AND “AS AVAILABLE.”
WE DO NOT GUARANTEE THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR SUITABLE FOR ANY PARTICULAR PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES—EXPRESS OR IMPLIED—INCLUDING WARRANTIES OF ACCURACY, RELIABILITY, AVAILABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND MERCHANTABILITY.
Your use of the Site is solely at your own risk.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CALABASAS CONCIERGE MD AND THE MEDICAL PRACTICE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE OR SERVICES.
Our total liability for any claim will not exceed the amount you paid for the specific Service during the twelve (12) months preceding the event giving rise to the claim, or $200, whichever is greater.
15. Indemnification
You agree to indemnify and hold harmless Calabasas Concierge MD, Hakmed Inc., the Medical Practice, and their respective owners, employees, and contractors from any losses, claims, liabilities, fees, or expenses arising out of:
- your misuse of the Site or Services,
- your violation of these Terms, or
- any claims made by third parties due to your actions.
16. Governing Law; Venue
These Terms are governed by the laws of the State of California.
Any disputes that are not subject to arbitration (as described below) must be brought exclusively in the state or federal courts located in Los Angeles County, California.
17. Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.
Most concerns can be resolved informally. Before initiating arbitration, you agree to send written notice of your concern to:
Email: compliance@calabasasconciergemd.com
If the issue cannot be resolved within 45 days, you and Calabasas Concierge MD agree to resolve all disputes through binding individual arbitration, administered by the American Arbitration Association (“AAA”), rather than in court.
You and Calabasas Concierge MD agree that:
- Arbitration will take place in Los Angeles County, California.
- Only individual claims may be brought; class actions and representative claims are waived.
- The arbitrator must apply these Terms as written.
You may opt out of this arbitration agreement within 30 days of first using the Site by sending written notice to compliance@calabasasconciergemd.com.
Small claims court matters qualifying under California law may be pursued there instead of arbitration.
18. General Terms
- These Terms constitute the entire agreement regarding your use of the Site and Services.
- If you are a Member, your Membership Agreement governs all clinical and membership-related matters; these Terms apply only to Site use.
- We may modify or discontinue the Site at any time.
- You may not transfer your rights under these Terms without our consent.
- Our failure to enforce any part of these Terms does not constitute a waiver.
- Any section that must survive termination (e.g., liability limits, arbitration, indemnification) will survive.
If you have questions about these Terms, you may contact us at:
Calabasas Concierge MD
4500 Park Granada #202
Calabasas, CA 91302
Email: compliance@calabasasconciergemd.com
Phone: (310) 751-0013
Contact Us
Calabasas Concierge MD
4500 Park Granada #202
Calabasas CA 91302
